I just in stalled the latest version, but seeing no text labels:
Anyone has an idea?
Virtugo is starting fine, but i don’t see any text labels…
Thanks for the feedback.
Please make sure your computer meets the minimum hardware. You can check them here:
If they do meet the minimum spec I kindly ask you to send me the details? The most important is CPU ( ie. i5 xxxx) and GPU.
GPU: Geforce GTX 1050 Ti
8 GB memry
Can you please send me your VirtuGO logs? Your graphics card should definitely be sufficient but your CPU is slightly to small. Would be interesting to see if we can get any insights from going through your logs. If you are up for it just send the files to me in a private message here in the community.
Sure, can you give me the location of the log files required?
You can find the log files here:
Windows: %appdata%…\LocalLow\VirtuGO Aps\VirtuGO Launcher
Mac OS: ~/Library/Application Support/ navigate to com.VirtuGOApS.VirtuGOLauncher
Have you correctly received my log files last week? Thx.
Yes - we did. Thank you.
However we could not find any leads in the logs. You should also have a LauncherLog.txt and an update_log.txt. If you have these can you please send them to me as well?
Hi, I’m having the same problem with my first launch.
Here are my specs:
cpu: i7 4790K
I can send my log files too but I dont know where to send them.
@arnaudvale, can you uninstall and reinstall first? We are having success with people that do this after having trouble launching,
@Damian_VGO It worked! Thanks
@arnaudvale - great!