Unable to pair devices

[blecke]

Hi there,
I use a complete Bluetooth setup with a MacBook Pro. Meaning: Wahoo KICKR (Bluetooth), Wahoo Cadence Sensor (Bluetooth) and Wahoo Heartrate Sensor (Bluetooth).
VirtuGO Software does not see ANY of the above mentioned devices. I cannot pair any of the Bluetooth devices witht the software. Thus, I have not ridden a single kilometer with VirtuGO.
Any ideas? I use the same setup with ZWIFT which works just fine. And of course I shut down ZWIFT before I launch VirtuGO so that there is no interference.
I wish to try out VirtuGo as I start getting tired of Watopia
Thanks and greetings from Berlin, Germany

[dave73nl]

The Bluetooth settings are not in the software yet… It’s only running ANBT+ at the moment…

[blecke]

Ahhh. That explains everything. I will give it a try with ANT+ then.
Thanks for the very swift reply!

[Joao]

I use a Garmin Edge 1000 with heart rate band, speed and cadence sensors when training indoor. VGO does not show any of this data, so I can´t start a ride, the equipment setup buttons are greyed out… How can I solve this? Anyone with a similar problem?

[pirzyk]

I have a similar issue, I cannot start a ride. I have the following:

a Garmin Edge 500 head unit
ANT USBStick2 dongle attached to my MacBook Pro
Kinetic Smart Trainer
Stages Power & Cadence Meter (is seen from the head unit)
Wahoo HRM, this is seen by VirtuGO
VirtuGO BETA 0.20.0.3.

Any suggestions?

Thanks

• JimP

[pirzyk]

I was able to make some progress on this issue, by moving the location of my USBStick2 Dongle, I was able to see the Stages Power & Cadence Meters. I still cannot talk to the KInetic nor do I think I will able to. According to Kinetic, they do not talk ANT+.

[KahnB]

I also had a similar problem where the signal was dropping out. I plugged the ANT+ dongle into a USB extension that I have and moved it closer to the bike. Seemed to sort things out for me

My setup:

Tacx Flux smart trainer
Wahoo cadence sensor
Wahoo HRM
MacBook Pro with ANT+ USB dongle

[Damian_VGO]

@pirzyk - Bluetooth is on our development roadmap but at this stage if you don’t have a trainer that can communicate via ANT+ then unfortunately it won’t connect.

[pirzyk]

But this page implies it is supported:

Supported Smart Trainers

Wahoo KICKR KICKR SNAP Tacx Flow Smart T2240 Flux T2900 Genius Smart T2080 i-Genius Multiplayer Smart T2010 IRONMAN® Smart T2060 Neo Smart T2800 Vortex Smart T2180 Vortex Smart T2180 TDF-Edition Bushido Smart T2780 Elite Real wired trainers Direto Drivo Qubo Digital Smart B+ Rampa RealAxiom B+ RealTour B+ – Real Turbo Muin B+ Real E-motion Smart B+ rollers Arion Digital Smart B+ rollers Bkool Classic Smart Pro CycleOps Hammer Direct Drive Trainer Magnus Powerbeam Pr…

[Damian_VGO]

The page will need to be updated. If a trainer doesn’t support ANT+ or ANT+ FEC then there is no way to connect.

[evelyshine]

Hello

I wanted to start a ride with the Wahoo Kickr Snap but I can’t seem to start it up. I use the ANT+ dongle to pick up the signal from my trainer

I can sellect the Wahoo Kickr, the trainer box turns green. The accept button stays grey and non sellectable.

How do I fix this problem?

[Damian_VGO]

Hi @evelyshine, do you have a cadence sensor? VirtuGo needs cadence as well and Kickrs don’t have built in cadence, unfortunately.

[evelyshine]

Hi Damian

Thanks for the respons. I will need to buy a cadance sensor then

Kind regards

[Seatfive]

Just installed Virtugo on Windows 10. I have a Wahoo Kickr 2018 and the Wahoo Cadence sensor. Virtugo sees my Wahoo Kickr but not the cadence sensor. I also have a Stages Power Meter that can act as a cadence sensor but VirtuGo doesn’t see that either. I have an Ant+ usb stick. In the machine’s bluetooth settings I connected to the Cadence sensor but didn’t change anything in VirtuGo. Connected to the Stages Power Meter via bluetooth as well, but also didn’t change anything in VirtuGo. I’m stuck with a “Green” trainer but no other devices found. Very frustrating and I’ve spent more than a little time on this, rebooting, re-installing, etc., to no avail.

[Damian_VGO]

Hi @Seatfive, sorry to hear about your wasted time.

Can you help me understand your issue a little further? Right now VirtuGO can only connect via ANT+ so if you are trying to connect bluetooth sensors then you won’t see them on the connection screen. If the sensors can send an ANT+ signal there is no reason why they won’t be seen by VirtuGO. Is there anything I’ve missed here?

[dca]

Hi - Installed VirtuGO and it updated to latest version. I am using a generic ANT+ dongle on a Win 10 PC, with a generic speed and cadence combo sensor that does both ANT+ and BLE.

My equipment is not on your compatible list, but as others have said, works fine with Cheetah, so the combo sensor and dongle are working over ANT+.

VirtuGO will flash green on the “pair” button, but it is very intermittent, and will not go green long enough for me to pair it. So, it is seeing the device, but only intermittently connecting.

A lot of the discussion in this thread was a few months ago near end of year 2018… Has there been any defect identified since then?.. Or should I assume my equipment won’t work with VGO and give up?

Thanks!
Dave

[Damian_VGO]

Hi @dca, what trainer do you use?

[dca]

I don’t have a brand name trainer set up. I outfitted a stationary exercise bike with a CooSpo speed/cadence ANT+ / BLE sensor. It is similar to the Wahoo, Garmin, etc. combo sensors. Thanks.

[Damian_VGO]

OK cool. The issue here is that VirtuGO needs a classic trainer with at least ANT+ and a power meter/ cadence sensor to work. We do not estimate power off speed sensors etc.

[dca]

Ok, that explains it. The pair button was intermittently flashing for speed or cadence…but yeah - I don’t have a power meter. Like you said other apps will estimate if no dedicated power meter. Thanks.